1. What are cookies?

Cookies are small text files that are placed on your device when you visit a website.

They allow a website to recognise your device and remember certain information about your visit.

Cookies can be used for a number of purposes, including:

• Making websites function correctly
• Remembering preferences
• Improving website performance
• Understanding how visitors use a website
• Measuring marketing and advertising performance
• Providing relevant features and functionality

Some cookies are placed by us, while others may be placed by third-party services that we use.

2. How we use cookies

We may use cookies and similar technologies to:

• Make our website function correctly
• Improve the security of our website
• Remember your preferences
• Understand how visitors interact with our website
• Analyse website traffic and performance
• Improve our website and services
• Measure the effectiveness of marketing campaigns
• Support lead generation and enquiry forms
• Provide embedded content or third-party functionality

We do not use cookies to intentionally collect sensitive personal information.

3. Types of cookies we may use

Cookies can generally be divided into the following categories.

Strictly Necessary Cookies

These cookies are required for the website to operate properly.

They may be used for purposes such as:

• Security
• Website functionality
• Form functionality
• Page navigation
• Maintaining necessary website settings

Because these cookies are necessary for the website to function, they generally cannot be disabled through our website’s cookie preference controls.

Analytics Cookies

Analytics cookies help us understand how visitors use our website.

They may provide information such as:

• Which pages are visited
• How long visitors spend on pages
• How visitors navigate the website
• Whether pages are functioning correctly
• General information about devices and browsers

We use this information to improve the website and understand how it is being used.

Where required by law, analytics cookies will only be placed after you have provided consent.

Marketing and Advertising Cookies

Marketing cookies may be used to understand the effectiveness of advertising campaigns and, where applicable, help us deliver or measure relevant advertising.

These cookies may allow advertising platforms to:

• Measure website visits resulting from advertisements
• Track conversions
• Understand advertising performance
• Build audiences for marketing purposes
• Deliver more relevant advertising

Where required by law, we will ask for your consent before placing these cookies.

Functional Cookies

Functional cookies allow websites to remember information and provide enhanced functionality.

For example, they may be used to remember preferences or support third-party features embedded into our website.

4. Third-party cookies

Some cookies may be placed by third-party services that appear on or support our website.

Depending on the services we use, these may include providers such as:

• Website hosting providers
• Analytics providers
• Advertising platforms
• CRM and lead-generation platforms
• Form providers
• Video or other embedded-content providers
• Security providers
• Other technology providers

These third parties may use cookies or similar technologies in accordance with their own privacy and cookie policies.

We do not control the cookies placed by third parties and recommend reviewing their respective privacy information where appropriate.

5. LeadConnector / HighLevel forms

Our website uses a LeadConnector/HighLevel form to allow visitors to submit enquiries.

The form may use cookies or similar technologies that are necessary for the form to function correctly and may also use technologies provided by third-party services supporting the form.

Information submitted through the form is handled in accordance with our Privacy Policy.

6. Cookie consent

Where applicable law requires consent before non-essential cookies are placed on your device, we will ask for your consent before using those cookies.

You can choose whether to accept or reject non-essential cookies through our cookie consent mechanism where one is provided.

You can also change or withdraw your cookie preferences where the relevant cookie consent tool allows you to do so.

Withdrawing consent does not affect the lawfulness of any processing that took place before consent was withdrawn.

7. How to manage cookies

You can control or delete cookies through your browser settings.

Most modern browsers allow you to:

• View cookies stored on your device
• Delete existing cookies
• Block cookies
• Block third-party cookies
• Receive a notification before cookies are placed

The exact process varies depending on the browser you use.

Please be aware that blocking or deleting certain cookies may affect the functionality of our website.

8. Cookies and personal information

Some cookies may be linked to information that could identify you or your device.

Where cookies result in the processing of personal information, we will handle that information in accordance with applicable data protection law and our Privacy Policy.

You can read our Privacy Policy for further information about how we collect, use and protect personal information.

9. International transfers

Some third-party technology providers we use may process information outside the United Kingdom.

Where this occurs, appropriate safeguards will be used where required by applicable data protection law.

10. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• Changes to the cookies and technologies used on our website
• Changes to our services
• Changes to third-party providers
• Changes in legal or regulatory requirements

When we make changes, we will update the “Last updated” date at the top of this page.

We recommend checking this page periodically for the latest version.

11. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

ThinkLab AI Agency
Email: team@thinklabaiagency.com
Telephone: 01204 358789
Website: https://thinklabaiagency.com