Hospitality Reputation
In hospitality, every guest experience matters — and with AI, you can turn those experiences into glowing online reviews without lifting a finger.
At ThinkLab AI Agency, we specialise in AI-powered reputation management designed specifically for the hospitality industry. Our fully managed system makes it effortless for your guests to leave feedback, while we take care of everything behind the scenes — from collecting reviews to managing replies.
With our touchpoint-based system, every room, table, or area becomes a quick and easy way for customers to share 5-star feedback — strengthening your reputation across Google.
What’s Included?
Google Touchpoints
Each room or location gets its own QR-enabled Google touchpoint, allowing guests to leave a review in just 5 seconds.
Smart Review Flow
Guests are guided to leave feedback through a simple, seamless process with built-in 5★ protection technology.
AI Review Filter
Automatically detects and holds back negative reviews, ensuring only 5-star feedback appears publicly.
AI Review Replies
Every review receives a professional, on-brand response in real time — no input needed from your team.
Fully Managed System
We handle everything — from setup and automation to monitoring and reporting. No CRMs, no logins, no stress.
Why Hospitality Businesses Choose ThinkLab
Completely Hands-Off: We manage the entire process so you can focus on running your business.
Touchpoint-Based Packages: Scale easily — each room or area can have its own Google review point for maximum visibility.
Instant Guest Feedback: Guests can leave reviews in seconds, boosting engagement and credibility.
AI-Driven Quality Control: Advanced AI filters ensure only 5-star reviews make it public.
Perfect for Hotels, Bars & Restaurants: Built specifically for hospitality businesses that value reputation as much as service.
Ready to make every guest experience a 5-star one?
Fill out the form below to book your free discovery call, and discover how our Hospitality Reputation system can transform your business.